Relax. If you ever need us, we are here to help.

We do our best to ensure that our customers have the best possible experience with all of our services.  Extensive monitoring and system redundancies drive our proactive approach to service reliability.  We understand, however, that things go sideways.  Rest assured, we are here when they do.

Customer Support

BULLROARGO! is your one stop for account/asset management, technical support, and more.

Tutorial Videos

Access helpful videos covering most common self service tasks and frequently performed account operations.

Downloads

It's the download section, not glamorous, but we have to have one. If we direct you to download a file, you will probably find it here.

Frequently Asked Questions

Funny you asked.  Actually, no.  There is a more technically oriented FAQ for customers in the BULLROARGO portal.  Customers should refer to the FAQ and Knowledgebase in the portal, as they contain all the information in this public FAQ and more.

Certainly.  We do, however, strongly recommend that customers have at least one “IT Guy” to address their day-to-day support needs.  Bullroar manages and supports all of its offerings, but DOES NOT OFFER GENERAL DESKTOP SUPPORT, NOR DOES BULLROAR SUPPORT ANY NON-MANAGED CUSTOMER EQUIPMENT. 

The BULLROARGO! customer portal is available to customers only.  The customer account administrator is assigned an account during the onboarding process.  Additional accounts can be requested via ticket by the account administrator at any time.

NGFWaas sits at the core of the Bullroar managed network.  It acts as the conduit to identity sources for the AUTHaas platform and allows secure access to those resources for users and devices.

No it does not.  By design, Bullroar DNSaas is a private solution that does not commingle public DNS presentation.

WIFI Edge Micro Office is a perfect solution for small or mobile offices that primarily only require wireless access (although limited wired access is available).  The full complement of internal corporate wireless resources can be easily implemented anywhere a wired internet connection is available with just a single managed access point.

Switch options range from 8 to 48 ports in POE, NON-POE, and industrial models.

Can’t find what you need? Our award-winning customer care team is here.